If I could just talk to someone at Popmarket...

Wow, I waited two weeks for the Jimi Hendrix box from Popmarket.com when that sale took place, but this time I'm into my 28th day and still nothing! The worst part is that I suspect they do have stock of the item, but I just can't get anyone to listen to me!
As I wrote to them:


I do not mean to be ungrateful in any way, but I just wanted to follow up on the communication below. The Jayhawks Vinyl bundle which I purchased Sept. 1 was offered four days later at popmarket.com as part of the week-long vinyl bundles page. It seems strange that an out of stock item would be later offered for sale for seven straight days.

Though this may be irrelevant information, I noticed on Sept. 1 that the bundle was listed as "Sold Out" for a short period of time, then re-offered at a lower price that same day. I suspect the incorrect price was posted at the time the sale began, and then listed as "Sold Out" for a time while the price was lowered to the one mentioned in emails and other promotions for that day's sale.

Is it possible that the sales that took place after the "Sold Out" designation were given a different stock number or inventory designation, and are being fulfilled along with the sales that took place the week of September 5? If so, could that identical product (though given a separate inventory number) be used to fulfill those orders like mine placed earlier in the day?

Now, 28 days later, the site is offering the LPs again, this time at another price point, and yet they responded to my 2nd query today by saying:

I'm sorry for any inconvenience with the order. Unfortunately, at this point of time we do not have information regarding the availability of your order. Once it is shipped to you, you will receive a notification email with the shipping details.

Sincerely,

Sony Music Digital
C1E4
Codys

Why would they continue to offer an item they aren't going to sell, that they can't sell? I just don't get it.

Blue (Or "all my life I'm waiting for...")

I hope this doesn't feel like the Bashing Popmarket Blog, but I just don't get this one: I bought the two Jayhawks albums the site offered as a one-day sale on Sept. 1. By Sept. 15 I still hadn't heard a peep about the shipment (even though it had been offered as part of a vinyl sale for an entire week Sept. 5-12) and so I wrote to them.
They said that even though they had offered the bundle for the past seven days, they did not have any in stock. So I continued to wait.
Now I find that they are offering the same bundle again as part of a vinyl page that appeared today. Yet they still haven't fulfilled the order from 26 days ago. I'm so bummed!